Ferlocare is the care and maintenance service for machines and software that Ferlo offers customers.
Ferlocare consists of a Customer Service Centre where you will be attended to in a personal and direct manner, an in situ Support & Maintenance service, staffed by experts that guarantee our products function perfectly and a management service for original spare parts of the highest quality.
Ferlocare offers various programmes adapted to the needs of every customer.
Designed for our costumers all over the world who have Sterifer autoclaves. The aim of this program is the renewal of customer’s machines by adapting them to new technologies. Reducing losses in time and money and extending the machine’s working life.
In Ferlo your peace of mind is our first priority. Ferlocare engineers have developed an annual manteinence to care for your autoclave. Because preventive mantainance ensures the reduction of costs, waste and eneregy consumption, and avoid stops in the production process.
In Ferlo we have a motto, “prevention is better than cure”, so we propose planning and programming the maintenance of your equipment before there is a real problem.
Autoclaves are equipment that require special attention due to the possible risks involved in working with high pressure equipment. An autoclave can be running 24 hours a day, 365 days a year, which is equivalent to 8,760 hours in a year. The company’s productive system cannot allow any of its equipment to fail. Therefore, preventive maintenance is ESSENTIAL.
From FerloCare we offer that prevention that your tranquility and your autoclave need.
A program designed in colaboration with CNTA, an FDA and international entities recognized independent process authority with renowned international prestige.
This arrengement between Ferlo and CNTA makes it possible for our clients to have an independent and objective validation & verification of Ferlo machines, processes, training and the monitorization of thermal processes.
CNTA offers specialized senior technicians with scientific backgrounds and more than 10 years experience, to develop, implement and validate the thermal processes.