Parts & Service

Ferlo provides industry leading retort room equipment with an equally dedicated service and parts support network. We care about our customers that’s why we create our Parts & Service program called Ferlocare.

Ferlocare consists of a Customer Service Centre where you will be attended to in personal and direct manner. A Support & Maintenance service, staffed by experts that guarantee our products function perfectly. And a management service for original spare parts of the highest quality.

Ferlocare offers various programs adapted to the needs of every customer.


Contact us with any of your concerns, questions or comments through this form.

Contact Parts & Service

Email: Ferlo.Info@promachbuilt.com
Tel: +34 948 670 322

Ferlo
Spain
Pol. Ind. s/n P.O. Box. 57.
31570 San Adrián, Navarra
+34 948 670 322

FerloCare

Ferlocare is the care and maintenance service for machines and software that Ferlo offers customers.

ferloCare Upgrade
ferloCare Assistance
ferloCare Validation

PMMI Certified Trainer Program

Ferlo is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints